Sunday, November 25, 2012

Four Top Tips for Businesses Expanding into China

Image credit: Stuart Miles
China is certainly a mouth-watering prospect to the SME business. The engine house of the world with a population of 1.3 billion, China seems to offer an opportunity for everyone and a market for everything.

Within publishing this is especially true, as the Chinese publishing industry is growing into one of largest in the world and certainly has the fastest growth rate. Five years ago, Publishing Technology started to set its sights on servicing the Chinese publishing industry and last year the vision finally became a reality. So as Beijing Book Fair, China’s biggest trade publishing event, gets underway out in China I will detail some of the tips and insights we have learnt along the way.


1. Do your homework
As I said, I’d considered establishing a Chinese presence for the company for a few years, but hadn’t moved beyond the developmental stages. In such an expanse of possibility, I realised, a secure, financially viable opportunity must be identified to justify the investment and guarantee success in this complex market.

During these years we attended conferences, spoke to publishers and consultants, quizzed my Chinese contacts, and probed my most trusted colleagues and advisors – all to confirm there was a marketplace and a gap in the market that we could fill. I immersed myself in the minutiae: I took nothing at face value, delving deep into the mechanics of the publishing market in detail, studying competitors, locations, logistics, revenue forecasts and potential clients in order to ensure I had a proper understanding of what our Chinese business would look like. Even so, the last year has thrown up many new aspects I had not seen and many surprises, mostly positive.

While it seemed like slow progress, it is clear now that these years of research, contact building and time invested in the Chinese market were an indispensable part of creating the right conditions for success.


2. Find the right partner
Something else I learned during this time was that on-the-ground knowledge, contacts and understanding is vital for success. While I have a very international background, I quickly realised that my knowledge did not extend to being able to master business in China. I knew we had to find the right local business partner. We were very fortunate to meet Helen Sun, a Chinese academic and publishing professional with deep knowledge of the national and international publishing community, unrivalled contacts and knowledge of publishing in China and an understanding of the technological side of publishing. She, like all successful partners, brought a combination of local contacts, knowledge and enthusiasm, which we as outsiders couldn’t bring to the table.


3. Appreciate Cultural sensitivities
China has a different business psychology to the familiar Western models. No CEO can immediately be aware of all the cultural intricacies inherent in a country’s way of doing business, but one must go in with an open mind and an understanding of one’s own vulnerability, a consciousness of difference – or a business will stumble before it has even started.

For example, in contrast to the strict contractual obligations that govern US and UK business cultures, the Chinese have a more liberal attitude. Tactical alliances and gestures of partnership are statements of goodwill, and do not necessarily become defined strategic movements until your business actually starts. It’s a different mind-set, and one that Western CEOs must orient their thinking towards, and another reason why having a local business partner who knows the lay of the land is invaluable.

Another key aspect to remember, and this is especially true in the publishing world, is that in dealing with the Chinese, you are essentially dealing by proxy with the Chinese government. Taking on-board government sensitivities is intrinsic to making any venture work and why no venture can realistically work there without a Chinese business partner to guide you through the process.

Read the whole article, please go to Publishing Technology

Wednesday, November 14, 2012

Is Amazon releasing the Kindle in China?

The Amazon Kindle Paperwhite could be officially making its way to China soon.
(Credit: Amazon)
Fans of Amazon.com's Kindle may soon be able to purchase the e-readers directly from the e-commerce company. 

According to QQ Tech Report, a source close to Amazon China said the online retailer could begin shipping directly to customers in China as early as this month.

ZDNet, which uncovered the story, also found that Amazon might be planning to release a Mandarin-based Kindle to attract Chinese customers. People who bought the new Kindle Paperwhite found a user's manual in Mandarin. A section of the manual states that customers can return their device to Amazon China for after-sales servicing. An anonymous Amazon representative told QQ Tech Report that Amazon has been developing a Chinese-focused Kindle for the last two years.

Speaking from experience, this is great news. I had two Kindles break on me during my first year in China. Because they were under warranty, Amazon agreed to replace them at no charge. However, customer service was unable to ship directly to China and I had to get the devices shipped to a family member who then mailed it over.

The big question will be whether or not Chinese customers are willing to pay for the Kindle and the accompanying e-books for the device. It isn't hard to find many generic tablet computers in China--some good and some not so good. Would it be that hard to put Android or some other operating system on a tablet that costs a fraction of what a Kindle retails for?  Written by

Please read the whole story at Asiacnet .